{"title":"RETURN \u0026 EXCHANGE","description":"\u003ch2 class=\"p1\"\u003e\u003cspan style=\"color: rgb(43, 0, 255);\"\u003e\u003cb\u003eRETURN AND EXCHANGE (INTERNATIONAL ORDER)\u003c\/b\u003e\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"p3\"\u003e\u003cspan style=\"color: rgb(43, 0, 255);\"\u003e\u003cb\u003eRETURN POLICY:\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p3\"\u003e61COMFY do not support any \u003cb\u003ereturn or refund\u003c\/b\u003e \u003cb\u003erequests\u003c\/b\u003e in this moment once your payment is successfully processed unless the product is defective, damaged or incorrect items received.\u003c\/p\u003e\n\u003cp class=\"p3\"\u003eTo be eligible for return, the product must be in the same condition when you received following these circumstances:\u003c\/p\u003e\n\u003cp class=\"p3\"\u003e. Unworn or unused\u003c\/p\u003e\n\u003cp class=\"p3\"\u003e. Original packaging (including: tag and care card)\u003c\/p\u003e\n\u003cp class=\"p3\"\u003eWe encourage customers to \u003cb\u003eattached a video of product condition as proof\u003c\/b\u003e — we have rights to refuse supporting return request without unboxing video (we also record the packing process in Vietnam before handing to the shipping providers). If approved, you’ll be automatically refunded to your original payment method within 10 business days. \u003ci\u003e(Please remember it can take some time for your bank or credit card company to process)\u003c\/i\u003e\u003c\/p\u003e\n\u003cp class=\"p3\"\u003ePlease contact \u003ca href=\"mailto:61comfy.mkt@gmail.com\"\u003e\u003cspan class=\"s1\"\u003e61comfy.mkt@gmail.com\u003c\/span\u003e\u003c\/a\u003e or directly message us via Instagram within 3 days after receiving the parcel. Unfortunately, we cannot handle your return request exceed this timeframe.\u003c\/p\u003e\n\u003cp class=\"p3\"\u003e \u003c\/p\u003e\n\u003cp class=\"p3\"\u003e\u003cspan style=\"color: rgb(43, 0, 255);\"\u003e\u003cb\u003eEXCHANGE POLICY:\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p3\"\u003e61COMFY accepts exchange request within 3 days after you receive the parcel. We are unable to accommodate request made after this timeframe. To be approved for exchange, the item must be:\u003c\/p\u003e\n\u003cp class=\"p3\"\u003e. Remain its original condition (unworn or unused)\u003c\/p\u003e\n\u003cp class=\"p3\"\u003e. Must be sent back with original packaging\u003cspan class=\"Apple-converted-space\"\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p3\"\u003eIf the package does not meet the circumstances stated above, we reserve rights to refuse your exchange request.\u003c\/p\u003e\n\u003cp class=\"p3\"\u003e\u003ci\u003eIf the replacement item costs less than the original, the price difference will not be refunded. Should the replacement item be priced higher, the customer will be required to cover the additional amount.\u003c\/i\u003e\u003c\/p\u003e\n\u003ch2 class=\"p1\"\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/h2\u003e\n\u003ch2 class=\"p1\"\u003e\u003cspan style=\"color: rgb(43, 0, 255);\"\u003e\u003cb\u003eRETURN AND EXCHANGE (DOMESTIC ORDER)\u003c\/b\u003e\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"p3\"\u003e\u003cspan style=\"text-decoration: underline;\"\u003e\u003cem\u003e61COMFY không hỗ trợ trả hàng\/hoàn tiền đối với bất kì lý do nào đối với các đơn hàng tại Việt Nam ở thời điểm hiện tại.\u003c\/em\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p3\"\u003e\u003cspan style=\"color: rgb(43, 0, 255);\"\u003e\u003cstrong\u003eCHÍNH SÁCH ĐỔI HÀNG:\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p3\"\u003eTất cả sản phẩm, 01 lần đổi\/01 đơn hàng.\u003c\/p\u003e\n\u003cp class=\"p3\"\u003eKhách hàng được đổi sang các sản phẩm khác có tổng giá trị lớn hơn hoặc bằng sản phẩm muốn đổi (nếu sản phẩm muốn đổi có giá trị nhỏ hơn, 61COMFY không hỗ trợ bù lại giá trị chênh lệch cho khách hàng)\u003c\/p\u003e\n\u003cp class=\"p3\"\u003eKhông áp dụng đối với các sản phẩm trong các chương trình khuyến mãi.\u003cspan class=\"Apple-converted-space\"\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p3\"\u003e\u003cspan style=\"color: rgb(43, 0, 255);\"\u003e\u003cb\u003eĐIỀU KIỆN ÁP DỤNG:\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p3\"\u003e61COMFY giao sai mã sản phẩm, size, màu sắc.\u003c\/p\u003e\n\u003cp class=\"p3\"\u003eSản phẩm bị lỗi như ố màu, lỗi hình in,... không đúng mô tả và tiêu chuẩn sản phẩm (61COMFY hỗ trợ 100% phí vận chuyển)\u003c\/p\u003e\n\u003cp class=\"p3\"\u003eNhu cầu khách hàng muốn đổi size, đổi màu (khách hàng sẽ thanh toán phí vận chuyển)\u003c\/p\u003e\n\u003cp class=\"p3\"\u003e\u003cb\u003e\u003ci\u003eLưu ý: 61COMFY xin từ chối đổi sản phẩm có dấu hiệu đã qua sử dụng.\u003cspan class=\"Apple-converted-space\"\u003e \u003c\/span\u003e\u003c\/i\u003e\u003c\/b\u003e\u003c\/p\u003e","products":[],"url":"https:\/\/61comfy.com\/collections\/return-exchange.oembed","provider":"61COMFY","version":"1.0","type":"link"}